Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, processing may be slightly delayed.
Shipping Costs & Delivery Estimates
We offer FREE shipping on all orders.
Shipping Cost Type:
✔️ Free Shipping (no minimum purchase required)
Estimated delivery time:
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Standard Shipping: 3–7 business days
Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays.
Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a shipment confirmation email with a tracking number. Tracking information may take up to 24 hours to become active.
Shipping Destinations
We currently ship to:
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The United States
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U.S. Territories
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APO/FPO/DPO addresses
Damages and Lost Packages
Carolina James is not responsible for products damaged or lost during shipping once they are in the carrier’s possession.
If your order arrives damaged, please contact the shipping carrier directly to file a claim and retain all packaging materials.
Contact Information
If you have any questions regarding shipping or your order, please contact us using the details below:
Business Name: Carolina James
Email: carolinajamesshop@gmail.com
Phone: +1 803-372-9535
Business Address:
1016 Palmyra Dr
Fort Mill, SC 29708
United States